Payment Policy
Clear and transparent payment policy
Order by Phone
📞 Order by Phone
Payment Policy
At Ramo – Raw Materials and More, you can pay in one of the following ways, according to the order terms:
- 💳 Credit Card or Check Payment
- •Payment can be made by credit card or checks.
- •It is possible to split the payment into two parts, according to ENABLE check #2 and provided that the split does not exceed current plus 60 terms (meaning: payment up to 60 days from receipt of the product).
- •Complete payment details before order delivery; credit commission may apply.
- 🏢 Account Opening for Contractors and Renovators
- •Contractors and renovators with licensed business can open a business account with us.
- •The customer must deposit a security check in the amount listed for the estimated order, until payment terms are approved.
- •Invoice or transaction invoice issuance is carried out in accordance with VAT law provisions and related regulations.
- •The invoice or transaction invoice will be issued no later than 14 days from the date of receiving the product or payment, whichever comes first.
- ✅ Order Confirmation Receipt
- After placing the order, the customer will receive a phone order confirmation and email containing the order content, payment terms and estimated delivery date.
Additional Highlights and Conditions
- •Payment Timing: According to the confirmation given by phone and the invoice or transaction invoice you will receive.
- •Card Charging or Check Clearing: Will only be done after product delivery to the customer, unless explicitly agreed otherwise.
- •Security Check Retention: Will be kept as a type of guarantee until invoice instructions are fully fulfilled.
- •No Self-Offset Without Legal Document: All balances must be collected according to law.
In Short
- ✓Card / Check Payments → Up to 2 payments, "current plus 60" realization.
- ✓Account Opening → Requires security check.
- ✓Invoice will be issued within 14 days of purchase or product delivery.
- ✓An organized order confirmation will be provided to the customer.