Warranty Policy
Clear and transparent warranty policy for Ramo products
⚠️ General Policy
Generally, Ramo products do not include warranty, unless explicitly stated otherwise in the product description or approved via official email from ramo.co.il
📋 Exceptions - When Warranty Exists
1️⃣ Warranty Stated in Product Description
If the product description on the product page explicitly includes warranty information (period, conditions), this warranty is valid and will apply.
2️⃣ Approval via Official Email
Warranty is valid only if written approval was received via official email from @ramo.co.il address. Approvals from other email addresses will not be considered valid.
✅ How to Verify if Warranty Exists
- •Read the full product description carefully on the product page
- •Look for a dedicated section about "Warranty" or "אחריות" in the description
- •Save any official email from @ramo.co.il confirming warranty for your product
🚨 Important to Know
- •Absence of warranty mention means there is no warranty on the product
- •Verbal promises are not valid - only written documentation counts
- •Always check before purchase - no returns on products without warranty
📞 Have Questions?
If you're unsure about the warranty terms of a specific product, please contact us before purchasing:
📧 Email: info@ramo.co.il
📞 Phone: 04-123-4567